Quick Enquiry

About Us

Find out the answers to your questions and what makes the team at The American Road Trip Company tick.

faq’s

most of the answers to your questions can be found here. still need help? use the quick enquiry form and we'll get back to you

Questions about driving in North America…

  • How old do I need to be?
  • Is it difficult or scary to drive over In America or Canada?
  • Will any fees be payable locally when collecting or dropping off the rental car?
  • Can I do a one-way rental?
  • What car insurance will I have?
  • What do I need to take to collect the vehicle?
  • What should I do if I am involved in an accident?
  • How do I know where to find the supplier?
  • What do I do if I have points on my license?
  • I can't find the specific vehicle I want to rent?
  • Is it possible to reduce the vehicle excess?
  • What are the facility charges at Miami and Las Vegas International airports?
  • What should I do if the car breaks down?
  • Is mileage always unlimited, if not, when isn't it?

Questions about your accommodation…

  • Am I limited to certain hotels or chains?
  • Can I add extra nights to the road trips?
  • How do I know the accommodation will be of a good standard?
  • Will there be any other charges to pay locally?

Questions about your flights…

  • Where do I clear Customs and Immigration?
  • How much Luggage Allowance will I have?
  • How early do I need to check in for my flight?

Questions about your travel documents…

  • When will I get my travel documents and Road Trip Pack?
  • What’s included in the Road Trip Pack?
  • Is my passport valid for a trip to North America?
  • Do I need a Visa to enter America?
  • What is an ESTA?
  • Do I need a Visa to enter Canada?

Questions about travel insurance…

  • Must I have travel insurance?

Questions about your money…

  • Flight inclusive packages - Is my money protected?
  • Non Flight inclusive packages - Is my money protected?
  • Is my price guaranteed not to go up?
  • What is included in the quoted price?
  • What is not included in the price?

Questions About us

  • What are the office hours?
  • What is the office address

Not found an answer to your question? Click on the “Quick Enquiry” button on the right of the page, leave a question and we’ll get back to you just as soon as we can. Or call us on 01244 342 099 - we are open 9am - 7pm Monday to Friday and 9am - 5pm on Saturdays.

Get all the latest news and offers by signing up to our newsletter